Opiniion has partnered with Highmark Residential to help generate thousands of resident reviews and receive feedback for the company’s 200+ properties. Opiniion’s software has allowed Highmark Residential to not only receive valuable customer feedback but has given a streamlined opportunity to its residents to communicate with their property managers in a productive way.
“Since partnering with Opiniion, we’ve seen our communities sustain a consistent improvement to the upper level of local Google searches,” said Highmark Residential President, Steve Lamberti. “The increase of positive reviews has been a great uplift for our dedicated teams as we work diligently to obtain our residents’ overall satisfaction with our services and attention to their needs, our consistent focus.”
Headquartered in Dallas, Highmark Residential maintains regional offices in Atlanta, Austin, Baltimore, Charlotte, Dallas, Denver, Fort Worth, Houston, Jacksonville, Miami, Nashville, Orlando, Phoenix, and Tampa. The company uses Opiniion’s tools across its nationwide properties to give a voice to its residents.
“We love partnering with such a service-driven company like Highmark Residential because it parallels what Opiniion can offer,” said Opiniion CEO, Justin Bingham. “At its core, Opiniion provides the value and benefits of good customer service by allowing residents to be heard; something that is on the top of Highmark Residential’s priority list.”
About Highmark Residential: Highmark Residential is one of the country’s largest residential property management firms, providing management services throughout the United States. The firm utilizes its in-house expertise to perform leasing, marketing, accounting, legal and financial analysis services. The company also focuses on asset value enhancement through capital improvements and strategic re-positioning programs.
About Opiniion, Inc: Opiniion is an automated tool for property management companies to collect authentic real-time feedback from residents. Opiniion helps companies get more online reviews, survey current and past residents, identify key issues, and collect and understand more meaningful data around the resident experience through analytics. For more information, please visit www.opiniion.com.