Bridge Property Management, one of the leading property management companies in the nation, has partnered with Opiniion, the popular customer feedback platform. The two companies work hand-in-hand to create a communicative and positive experience for Bridge Property Management’s expansive portfolio. Opiniion’s automated feedback system helps increase positive reviews for each property while giving tenants a platform to directly communicate with their property manager.
“The increase we have had since partnering with Opiniion on Google has been insane, we have seen big increases in the number of Google reviews and Google rating across our entire portfolio,” said Bridge Property Management’s Vice President of Marketing and Training, Danielle Johnson. “Being able to have an increase in Google reviews was initially the main reason we wanted to partner with Opiniion but we’ve found the platform makes it easy for a resident to quickly let us know how their experiences are while simultaneously leaving a Google review!”
With a large portfolio of properties, Bridge Property Management can maintain a competitive edge against its nearby competitors because of their positive online reputation.
“One of our top goals is to give our residents great experiences while they live in our Bridge homes, and we can to monitor and make goals from our Opiniion scores,” Johnson continued. “Opiniion defines what we consider to be a great partner!”
Opiniion’s customer feedback platform has become essential in the multifamily industry due to the impact reviews and overall online reputation has on a property’s success. The intuitive tool allows current and former residents to share their experience with Bridge’s property managers.
We are thrilled to partner with Bridge Property Management,” said Opiniion CEO, Justin Bingham. “Their passion for better understanding resident experience and their forward-thinking aligns so perfectly with Opiniion and our vision to create a better resident experience.”
About Bridge Property Management: Bridge Property has overseen the management of more than $5 billion in investment property over the past 25 years for both large and small real estate investors. Bridge Property Management has the highest property performance goals in the industry and a proven track record of success. They are comprised of a team of highly trained professionals with the resources, technology, and systems in place to reach those goals.
About Opiniion, Inc: Opiniion is an automated tool for property management companies to collect authentic real-time feedback from residents. Opiniion helps companies get more online reviews, survey current and past residents, identify key issues, and collect and understand more meaningful data around the resident experience through analytics. For more information, please visit opiniion.com.
